“Successful people ask better questions, and as a result, they get better answers.” — Tony Robbins Too often we think of the word “negotiation” in lofty terms, as though it refers…

Author James Baldwin once noted that “The future is like heaven — everyone exalts it, but no one wants to go there now.” Baldwin has a point about heaven, but…

We’ve just finished a week of prognostication. If you turned on the TV, there likely was someone screaming about who would win the Big Game. We’re speaking, of course, about…

Back in the early 90s, I presented the keynote address at a National Association of Broadcasters meeting in Orlando. I said that the Internet was going to democratize content creation…